Water Treatment Systems

Phelps Water Company is committed to providing top-quality installation and ongoing maintenance for your water softening system. On average, water softeners should be serviced once a year to ensure optimal performance. Our experienced technicians will inspect your system to confirm it is operating efficiently and delivering the best possible results.

During service, we clean the injectors and screens within the softener head; compnents that can collect iron buildup over time and place unnecessary strain on internal parts such as pistons and gears. We also perform a full on-site inspection of the system, including cycle settings, float mechanisms, and the salt tank, to ensure your unit is effectively treating hardness and iron in your water.

Note: Annual Service is strongly recommended to keep your water softener operating at peak performance. 

*We will service any brand or type of water treatment system, however we will only install brands and systems that we recommend and keep in stock.*

Your acid neutralizer plays an important role in balancing your water's pH and helping remove ferric iron. To keep it operating at peak efficiency, we recommend annual service. During a maintenance visit, our technicians will inspect your system and replenish it with mineral as needed.

Over time, neutralizers may require a full "re-bed." This process involves removing the existing calcite, thoroughly cleaning the tank, and replacing it with a new distributor tube, fresh gravel, and new mineral media to restore full performance.

Note: Annual inspections are important as mineral naturally depletes based on water usage. On average a neutralizer should be re-bedded every 3-5 years depending on system condition. 

*We will service any brand or type of water treatment system, however we will only install brands and systems that we recommend and keep in stock.*

Your reverse osmosis system should be serviced annual to ensure the highest quality drinking water for your home. During a routine service, our technicians perform a full system inspection to check for leaks, wear, or any potential issues that could affect performance. 

We also replace the pre-filters and post filters each year, which is quintessential when maintaining water quality and keeping your RO system operating efficiently. 

Note: The RO membrane should typically be replaced every 3-5 years, while filters should be changed yearly.

Your chemical feed system accurately adjusts the pH level and helps maintain pH neutrality, as well as removing sulfur (rotten egg) odor from your water. After testing your water and assessing the amount of chemical that needs to be added, we install and fill your chemical feed tank to provide you with neutral pH and odorless water. Service can be done at any time, but it is recommended that your chemical feed system be topped off when it reaches half a tank.

Note: Chemical feed systems deplete depending on the amount of water you use so it is important to keep an eye on when your tank is getting low.  This should be done so that you will be able to avoid odors and low pH levels.

Note: Chlorine dissipates and should be topped off every 3 weeks to avoid any odor.

**WE SERVICE AND FILL ANY CHEMICAL FEEDER SYSTEM

When it comes to eliminating bacteria in your water, ultraviolet (UV) disinfection is one of the most effective and reliable solutions available. A proper installed UV system sterilizes your water as it passses through, helping ensure it remains free of harmful bacteria as long as the system is operating.

Our team will make sure your UV light is installed correctly and functioning properly to provide safe, clean water for your home.

Note: For your best performance, it is highly recommended that water be pre-treated before entering the UV system. The UV bulb should also be replaced annually to maintain proper disinfection and water quality.

Inline filters provide a versatile solution for a variety of water treatment needs, including sediment removal, flow regulation, ferric iron reduction, and overall water quality improvement. Regular monitoring of your filters is important to prevent restrictions and ensure your system continues to operate efficiently.

Note: Replacement filters can be installed by our technicians and are also available for purchase at our storefront in Edgewater, MD.